Frequently Asked Questions
BOLKANI products are available on bolkani.com and on Amazon (DE, AT, NL, FR, IT), Kaufland, and eBay.
All BOLKANI products come with a 24-month warranty from the date of purchase. For defects or questions, please contact our support directly.
Via our contact form. We usually respond within 24 hours (working days).
The user manuals are available in German and English. Simply type "User Manual" into the search bar on bolkani.com.
The cordierite pizza stone measures 32 × 32 cm. Pizzas up to approx. 30–32 cm in diameter can be baked without problems. The interior can accommodate up to 41 cm.
At 450 °C approx. 10–15 minutes. At lower temperatures, accordingly shorter.
Let the stone cool down completely, then wipe it dry or with a slightly damp cloth. Do not use dish soap – the stone is not dishwasher safe.
In addition to pizza, the PM120T is suitable for tarte flambée, flatbread, focaccia, and reheated baked goods. The separately controllable top and bottom heat allows adjustment to various recipes.
On bolkani.com under "Recipes" and in the free digital recipe book available for download on the product page.
Yes. The Sync program allows you to set the time and temperature of both chambers independently. The system pauses or continues individual chambers so that both dishes are ready at the same time.
Each of the two chambers holds 5.5 liters. A total of 11 liters of cooking space is available – suitable for 2–4 people.
No, the frying baskets are not dishwasher safe. Please clean by hand with warm water and mild dish soap.
For most dishes, a teaspoon of oil or none at all is sufficient. The hot air technology cooks with significantly less fat compared to conventional deep fryers.
Preheating takes approx. 3–5 minutes. Many dishes can also be prepared without preheating.
Fruits, vegetables, herbs, meat (beef jerky), fish, nuts, and seeds. Homemade dog treats are also possible.
Herbs and flowers: 35–40 °C. Fruits and vegetables: 50–60 °C. Meat and fish: 65–70 °C. For raw food quality, we recommend a maximum of 42 °C.
Shelf life depends on the food, drying level, and storage. When stored airtight, cool, and dark, dried products generally last for several months. Further information can be found at the Federal Center for Nutrition (BZfE).
No. The rear fan distributes the warm air evenly across all 6 levels. Rearranging is generally not necessary.
The timer runs for up to 72 hours – sufficient for all drying processes, even overnight.
Yes. The stainless steel dehydrator trays are removable and dishwasher safe. Alternatively, clean with warm water and dish soap.